Enterprise Products

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Applications and Unified Communications

Campus Access Switches

A complete set of stackable LAN access switches with market leading resiliency, embedded security and dynamic network performance tuning for real time application delivery.

OmniSwitch 6250
OmniSwitch 6350
OmniSwitch 6450
OmniSwitch 6450-10
OmniSwitch 6560
OmniSwitch 6855
OmniSwitch 6860(E)
OmniSwitch 6865

Campus LAN Core Switches

A new generation of wire-rate 10GbE/40GbE core switches, with market leading port density and switching capacity, reduce the need for oversubscription and prepare your network for future growth.

OmniSwitch 10K
OmniSwitch 9900
OmniSwitch 9000E
OmniSwitch 6900

Data Center Switches

Low-latency, 10/40GbE multipath connectivity-ready switches let enterprises meet current needs while preparing for the future with no costly hardware change-outs.

OmniSwitch 10K
OmniSwitch 9900
OmniSwitch 6900
OmniSwitch 6860(E)

Hardened Ethernet

A ruggedized set of switches, access points and routers that can be deployed and operate reliably in harsh environments and can withstand electromagnetic fields, high vibrations, dust/dirt and high humidity.

OmniSwitch 6865
OmniSwitch 6855
OmniAccess ESR-5725R/ESR-5724A/ESR-5725T
OminiAccess AP274/AP275/AP277

Enterprise Communication Platforms

IP/SIP communication infrastructure provides the connectivity, communication services, management and security for enterprise communication and collaboration needs.

OpenTouch Collaborative Conversations
OpenTouch Business Edition
OpenTouch Multimedia Services
OpenTouch Session Border Controller

Cloud Communications
OpenTouch Enterprise Cloud

Voice Platform
OmniPCX Enterprise Communication Server
Security Modules
Voice Messaging Services

On-Site Mobility
DECT Infrastructure
OmniAccess Wireless Access Points


A complete line of management tools including: Network and communications elements, data center fabric management.

Communications Management System
OmniVista 8770 Network Management System

Data Network Management
OmniVista 2500 Network Management System
OmniVista 2500 Virtual Machine Manager
OmniVista 3600 Air Manager

Phones and Software Clients

Advanced telephony and communication tools offering unprecedented user experience at the desk or on the move.

Mobile Telephony & Multimedia Collaboration
OpenTouch Conversation for MLE
IP Desktop Softphone

Desk Phones
Smart DeskPhones
Premium DeskPhones
8115/8125 Audioffice
8 Series IP Touch Phones
9 Series Digital Phones

Mobile Handsets
Industrial DECT Handsets
Business DECT Handsets
WLAN Handsets


MPLS switches for private WANs and data center interconnect. Also available are enterprise services routers enabling WAN access while providing a wealth of services from a single box.

WAN Access
OmniAccess ESR Compact Routers
OmniAccess ESR Modular Routers
OmniAccess ESR Rugged Routers

WAN Core
7450 Ethernet Service Switch
7750 Service Router
7705 Service Aggregation Router

Security & BYOD Network Services

Embedded network security, secure on-boarding, device management, guest access and full suite of BYOD services to enforce end-system compliance and ensure a consistent high quality user experience across any access method.

Policy Management System
ClearPass Policy Management System


Wireless LAN (WLAN) and instant/access points (I/AP) that support the latest high-speed (IEEE 802.1n) access for small, medium and large networks, as well as unique remote worker features.

OmniAccess Wireless LAN Switch
OmniAccess Wireless Access Points

Products for SMB

Feature rich ecosystem built on an IP communication server, delivering comprehensive services such as mobility, welcome center, management, home-working, with the relevant network infrastructure.

Enterprise Communication Platforms
OXO Connect

LAN Infrastructure
OmniSwitch 6250
OmniSwitch 6350
OmniSwitch 6450
OmniSwitch 6450-10

Applications and Unified Communications
Call Center Office

Mobile and Software Applications
OpenTouch Conversation for SMB
My IC Web

Desk Phones
Smart DeskPhone
Premium Deskphones
8 Series IP Touch Phones
9 Series Digital Phones

Mobile Handsets
Industrial DECT Handsets
Business DECT Handsets
WLAN Handsets

Voice-over-WLAN infrastructure
OmniAccess Wireless LAN Switch
OmniAccess Wireless Access Points

Customer Interactions



  • 4059 Extended Edition Attendant Console

    4059 Extended Edition Attendant Console is a PC application that provides your company operators with the tools they need to ensure all calls are handled efficiently and professionally.

  • 8 Series IP Touch Phones

    IP desk phones offering integrated IP connectivity and telephony. Learn how your business can benefit with Alcatel-Lucent 8 Series IP Touch phones.

  • 9 Series Digital Phones

    Alcatel-Lucent 9 Series Digital Phones offer a new dimension of business telephony features. Learn about advanced desk phones for business communications.

  • Audioffice

    Alcatel-Lucent 8115 & 8125 Audioffice are next-generation conference modules.

  • Business DECT Handsets

    A convenient answer to the basic personal mobility challenges of multi-site, large area or warehouse-based business environments.

  • Call Center Office

    Call Center Office is a phone response solution that improves call handling, offers a company greeting, reporting, statistics and more services.

  • ClearPass

    Part of Unified Access, ClearPass lets you create and enforce network policies for enhanced mobility control and a simpler way to roll out BYOD.

  • DECT Infrastructure

    The 8340 Smart IP DECT Access Point offers businesses integrated and external antennas for DECT connectivity and reliable voice communications.

  • DeskPhones

    Deskphones are cost-effective entry level IP, TDM and SIP phones with a business grade design.

  • Emergency Notification Server

    A premises-based software application, ENS addresses emergency calls, on-site security alerts and localization of emergency calls.

  • Genesys Suite

    Turn customers into brand advocates with real-time, cross-channel customer and employee engagement. Explore Genesys Suite solutions and strategies.

  • Greetings

    OXO Connect offers small and medium businesses a complete set of tools for each level of greetings.

  • Industrial DECT Handsets

    Industrial DECT handsets provide voice access for remote and mobile workers. Improve employee efficiency and accessibility with this DECT mobile handsets.

  • IP Desktop Softphone

    Installed on a computer (PC or Mac), tablet or smartphone (iOS or Android), this Softphone provides on-site/remote workers with telephony features.

  • Mobile Guest Softphone

    Hotels can offer a better way to interact with their services and facilities by taking advantage of their guests’ mobile connected devices.

  • My IC Web

    My IC Web is a full web application providing a set of IP-based unified communication services.

  • OmniAccess AP1101

    OmniAccess AP1101 is a dual-radio, 5 GHz 802.11ac and 2.4 GHz 802.11n 2x2 MIMO, indoor wireless access point.

  • OmniAccess ESR Compact Routers

    OmniAccess ESR Compact Routers are state-of-the-art Enterprise Access Routers. Enable your network with fast, uninterrupted nework communications.

  • OmniAccess ESR Modular Routers

    OmniAccess ESR Modular Routers include an integrated application server to simplify communications infrastructure and business processes. Learn more.

  • OmniAccess ESR Rugged Routers

    OmniAccess ESR Rugged Routers are industrial-grade routers. Ideal for vehicle connectivity, Smart Grid deployment, pipelines and remote environments.

  • OmniAccess Wireless Access Points

    OmniAccess Wireless Access Points offer high-performance enterprise wireless mobility. Securely deploy on walls, cubicles, desktops and the ceiling.

  • OmniAccess Wireless LAN Switch

    The OmniAccess WLAN Switch product family provides strong integrated security features. Designed for enterprise campus, building and branch office environments.

  • OmniPCX Enterprise Communication Server

    Business telephony for medium, large and very large sized businesses. Learn more about the OmniPCX Enterprise Communications Server and OpenTouch Suite.

  • OmniPCX Office Rich Communication Edition

    Enterprise business telephony for small and medium businesess. Increase efficiency and customer satisfaction with the OmniPCX Office Rich Communication Edition.

  • OmniPCX Record Suite

    OmniPCX RECORD Suite helps assess how your first lines interact with customers through call recording, screen capture and coaching capabilities.

  • OmniSwitch 10K

    The OmniSwitch 10K Modular LAN chassis platform is a high-performance modular Ethernet LAN switch. Simplify your network with a long-term performance upgrade.

  • OmniSwitch 6250

    The OmniSwitch 6250 is a fast Ethernet stackable LAN family of switches. Enterprise models for small and medium-sized business and metro models available.

  • OmniSwitch 6350

    The Alcatel-Lucent OmniSwitch 6350 family is a series of fixed-configuration managed Gigabit Ethernet switches.

  • OmniSwitch 6450

    Alcatel-Lucent OmniSwitch 6450 Gigabit and Fast Ethernet Stackable LAN switches offer versatility and value. Investment protection for your network.

  • OmniSwitch 6450-10

    OmniSwitch 6450-10 models are value switches designed for optimized size, low-power consumption, fan-less operation and a rich software feature set.

  • OmniSwitch 6560

    OmniSwitch 6560 Stackable Multi-Gigabit Ethernet LAN value switch family is an industry leading campus access solution for enterprise networks.

  • OmniSwitch 6855

    OmniSwitch 6855 models are industrial-grade, managed Gigabit Ethernet switches. Ideal for industrial and mission-critical applications.

  • OmniSwitch 6860E

    These stackable LAN Switches (SLS) are compact, high-density Gigabit Ethernet (GigE) and 10 GigE platforms designed for the most demanding converged networks

  • OmniSwitch 6865

    The Alcatel-Lucent OmniSwitch 6865 is an industrial grade, compact, and high-density GigE Ethernet switch designed to operate reliably in the most demanding electrical & temperature environments.

  • OmniSwitch 6900

    Designed for the most demanding data centers, Alcatel-Lucent OmniSwitch 6900 Stackable LAN Switches are compact, high-density 10 GbE and 40 GbE platforms.

  • OmniSwitch 9000E

    The Alcatel-Lucent OmniSwitch family of LAN switch products provides advanced security and quality of service features at an attractive price.

  • OmniSwitch 9900

    The Alcatel-Lucent OmniSwitch® 9900 series Modular LAN chassis platform is a high-capacity, high-performance modular Ethernet LAN switch.

  • OmniTouch 4625 Interactive Voice Response

    The OmniTouch 4625 Interactive Voice Response (IVR) is a mid-market offering, providing contact centers with scope for application development and updates.

  • OmniTouch 8082 My IC Phone

    The OmniTouch 8082 My IC Phone introduces a new category of endpoints called smart deskphones. Learn more about the new Alcatel-Lucent deskphone.

  • OmniTouch 8118/8128 WLAN Handset

    WLAN Handsets provide a convenient and practical solution for any business environment. Office mobility with a choice of standard radio support or Wi-Fi.

  • OmniTouch 8400 Instant Communications Suite

    The OmniTouch 8400 Instant Communications Suite features scalable collaboration and communication tools to support a dynamic enterprise. Explore ICS solutions.

  • OmniTouch 8460 Advanced Communications Server

    The Alcatel-Lucent OmniTouch 8460 ACS is used by carriers, OEMs, system integrators, and businesses as a communications and presence engine.

  • OmniTouch 8600 My Instant Communicator

    The OmniTouch 8600 My Instant Communicator integrates existing business communication tools into a seamless real-time unified communication solution.

  • OmniTouch Contact Center Standard Edition

    An ideal solution for contact centers driven by voice interactions, the OmniTouch Contact Center can address small to large capacities. Learn more.

  • OmniVista 2500 Network Management System

    The OmniVista 2500 Network Management System is a full range of applications and tools for network management, security and efficiency.

  • OmniVista 2500 Virtual Machine Manager

    Address network management constraints related to application virtualization and virtual machine mobility with the OmniVista 2500 Virtual Machine Manager.

  • OmniVista 3600 Air Manager

    The OmniVista 3600 Air Manager is a wireless LAN management software suite. Improve network performance, reliablilty and security with this management solution.

  • Omnivista 8770 Network Management system

    This innovative, modular platform for managing OpenTouch™ and OmniPCX networks provides a comprehensive, integrated suite of network management applications.

  • OpenTouch Business Edition

    OpenTouch Business Edition provides enterprises with advanced SIP enabled communications. Interconnect your network, people, processes and knowledge.

  • OpenTouch Conference

    This cloud-based audio conferencing service lets employees hold multi-user conference calls, control users and share screens, so meetings are more productive.

  • OpenTouch Conversation for MLE

    OpenTouch Conversation delivers seamless conversations across multiple media devices. Experience innovative business communication and collaboration tools.

  • OpenTouch Conversation for SMB

    OpenTouch Conversation for SMB delivers advanced unified communication services to Apple iPhone, Android, and Windows mobile devices.

  • OpenTouch Customer Service

    The OpenTouch Customer Service Suite is a complete modular contact center solution. Improve productivity and results with real-time monitoring of key goals.

  • OpenTouch Fax Center

    Fax anywhere, anytime with Alcatel-Lucent OpenTouch Fax Center. Reduce costs with boardless FoIP technology from a market leader.

  • OpenTouch Multimedia Services

    OpenTouch Multimedia Services is an application suite that supports enterprise content delivery. Easy to use, deploy and manage under a single environment.

  • OpenTouch Notification Service

    The OpenTouch Notification Service is a full IP, full software notification platform that handles any alarm from industry-specific subsystems (nurse call, intrusion, man down, fire detection…).

  • OpenTouch Session Border Controller

    The OpenTouch Session Border Controller provides a flexible, secure defense for enterprise SIP deployments. Protect against malicious VoIP attacks.

  • OpenTouch Teamshare

    OpenTouch TeamShare, a new cloud application to facilitate collaboration and securely manage projects beyond company borders.

  • OXO Connect

    Enterprise business telephony for small and medium businesess. Increase efficiency and customer satisfaction with the OXO Connect.

  • PIMphony

    A high-level, full-featured softphone solution that can transform a multimedia PC into an IP terminal. Basic, Pro, Team and Attendant options available.

  • Premium DeskPhones

    These user-friendly IP phones combine improved audio and software capabilities with ergonomic features to provide a superior communication experience.

  • Rainbow

    Alcatel-Lucent Rainbow is a cloud-based, enterprise-grade, Communication Platform (CPaaS) that connects people and systems.

  • Security Modules

    Information protection for Voice over IP business communications, offering software and protocol integrity protection and encrypted communications; security architecture based on Thales technology.

  • Smart DeskPhone

    The 8088 Smart DeskPhone and OmniTouch 8082 My IC Phone introduce a new range of IP high-end deskphones.

  • Smart Guest Applications

    Innovate guestroom experience and give a new life to room phones with smart applications !

  • Soft Panel Manager

    The Soft Panel Manager optimizes Contact Center efficiency by displaying key business and Contact Center indicators in real time.

  • Unified Messaging

    Unified Messaging allows enhanced visual voice messaging access to voice messages from smartphones, desktop phones and softphones, and email applications.

  • Voice Messaging Services

    Voice Messaging Services are enjoyed by over 6 million users. Explore time-saving messaging and integrated communications solutions from Alcatel-Lucent.

  • Web Services

    XML Web Services and APIs combine to offer a powerful suite of open interfaces for easy integration of Alcatel-Lucent's products. Explore Web Services.