Our newest stackable switches: compact, high-density GigE and 10 GigE platforms for the most demanding converged networks.Learn more >
This cloud-based service lets employees hold conference calls, avoiding the annoyances of traditional audio conferences, making meetings more productive.Learn more >
Watch our YouTube channel for ‘How to’ and Datasheet videos for Alcatel-Lucent Enterprise's product range.Learn more >
These user-friendly IP phones combine improved audio and software capabilities with ergonomic features to provide a superior communication experience.Learn more >
BYOD is really about adapting to an entirely new PC Era. No, not the personal computer - we're talking about the emerging Personal Cloud.Learn more >
The essence of the OpenTouch Communications Suite - multimedia, multi-device and multi-party conversations.Learn more >
Full set of intuitive applications enabling to increase users productivity from any devices, with any media, whatever the context - from the office or on the move.
Unified Communication, Collaboration and OpenTouch
OpenTouch Business Edition
OpenTouch Multimedia Services
OmniTouch 8400 Instant Communications Suite
OmniTouch 8450 Fax Software
Applications As a Service
OmniTouch Contact Center Standard Edition
Emergency Notification Server
Mobile Guest Softphone
Genesys Compact Edition
OpenTouch Customer Service
OmniPCX Record Suite
OmniTouch 4625 Interactive Voice Response
Soft Panel Manager
A complete set of stackable LAN access switches with market leading resiliency, embedded security and dynamic network performance tuning for real time application delivery.
A new generation of wire-rate 10GbE/40GbE core switches, with market leading port density and switching capacity, reduce the need for oversubscription and prepare your network for future growth.
Low-latency, 10/40GbE multipath connectivity-ready switches let enterprises meet current needs while preparing for the future with no costly hardware change-outs.
IP/SIP communication infrastructure provides the connectivity, communication services, management and security for enterprise communication and collaboration needs.
A complete line of management tools including: Network and communications elements, data center fabric management, IPAM and performance management.
Communications Management System
OmniVista 8770 Network Management System
Advanced telephony and communication tools offering unprecedented user experience at the desk or on the move.
MPLS switches for private WANs and data center interconnect. Also available are enterprise services routers enabling WAN access while providing a wealth of services from a single box.
Embedded network security, secure on-boarding, device management, guest access and full suite of BYOD services to enforce end-system compliance and ensure a consistent high quality user experience across any access method.
Policy Management System
ClearPass Policy Management System
Wireless LAN (WLAN) and instant/access points (I/AP) that support the latest high-speed (IEEE 802.1n) access for small, medium and large networks, as well as unique remote worker features.
Feature rich ecosystem built on an IP communication server, delivering comprehensive services such as mobility, welcome center, management, home-working, with the relevant network infrastructure.
Enterprise Communication Platforms
OmniPCX Office Rich Communication Edition
Applications and Unified Communications
Call Center Office
The 7450 Ethernet Service Switch is a high performance MPLS-enabled carrier Ethernet platform. Evolve your network with new service revenue opportunities.
Ideal for 2G, 3G and LTE mobile traffic, the 7705 Service Aggregation Router delivers cost-effective scaling for Ethernet and IP/MPLS transformation.
The Alcatel-Lucent 7750 Service Router is a superior multiservice edge router built for service providers, cable MSO and enterprise customers.
IP desk phones offering integrated IP connectivity and telephony. Learn how your business can benefit with Alcatel-Lucent 8 Series IP Touch phones.
8012 Deskphones are cost-effective SIP phones with a business grade design. Ensure always-on connectivity with these energy-efficent desk phones.
Alcatel-Lucent 9 Series Digital Phones offer a new dimension of business telephony features. Learn about advanced desk phones for business communications.
Alcatel-Lucent 8115 & 8125 Audioffice are next-generation conference modules
A convenient answer to the basic personal mobility challenges of multi-site, large area or warehouse-based business environments.
Call Center Office is a phone response solution that improves call handling, offers a company greeting, reporting, statistics and more services.
Part of Unified Access, ClearPass lets you create and enforce network policies for enhanced mobility control and a simpler way to roll out BYOD.
The 8340 Smart IP DECT Access Point offers businesses integrated and external antennas for DECT connectivity and reliable voice communications.
Digital Signage manages, controls and delivers digital content. Learn how this visual communications product can change how your enterprise communicates.
A premises-based software application, ENS addresses emergency calls, on-site security alerts and localization of emergency calls.
Genesys Compact Edition is an inbound and outbound voice solution for mid-size call centers of up to 150 agents.
Turn customers into brand advocates with real-time, cross-channel customer and employee engagement. Explore Genesys Suite solutions and strategies.
OmniPCX™ Office RCE offers small and medium businesses a complete set of tools for each level of greetings.
Industrial DECT handsets provide voice access for remote and mobile workers. Improve employee efficiency and accessibility with this DECT mobile handsets.
The Alcatel-Lucent Interactive Whiteboard takes collaboration to a new level. Experience an interactive display integrated with real-time web and audio.
Installed on a computer (PC or Mac), tablet or smartphone (iOS or Android), this Softphone provides on-site/remote workers with telephony features.
The LifeSize Difference. A revolutionary architecture purpose-built for high definition remote video communications. Learn more here.
With the UVC platform, you can choose your applications, capacity, feature set and the model that best fits your IT environment and video rollout plans.
Hotels can offer a better way to interact with their services and facilities by taking advantage of their guests’ mobile connected devices.
Now medium and large enterprises can get Unified Communications on their mobile wherever they go. Users are more productive, more efficient and save money too.
My IC Social Networks is an Outlook plug in integration social medias together with OmniPCX Office RCE.
My IC Web for Office is a full web application providing a set of IP-based unified communication services.
OmniAccess ESR Compact Routers are state-of-the-art Enterprise Access Routers. Enable your network with fast, uninterrupted nework communications.
OmniAccess ESR Modular Routers include an integrated application server to simplify communications infrastructure and business processes. Learn more.
OmniAccess ESR Rugged Routers are industrial-grade routers. Ideal for vehicle connectivity, Smart Grid deployment, pipelines and remote environments.
OmniAccess Wireless Access Points offer high-performance enterprise wireless mobility. Securely deploy on walls, cubicles, desktops and the ceiling.
The OmniAccess WLAN Switch product family provides strong integrated security features. Designed for enterprise campus, building and branch office environments.
Business telephony for medium, large and very large sized businesses. Learn more about the OmniPCX Enterprise Communications Server and OpenTouch Suite.
Enterprise business telephony for small and medium businesess. Increase efficiency and customer satisfaction with the OmniPCX Office Rich Communication Edition.
OmniPCX RECORD Suite helps assess how your first lines interact with customers through call recording, screen capture and coaching capabilities.
The OmniSwitch 10K Modular LAN chassis platform is a high-performance modular Ethernet LAN switch. Simplify your network with a long-term performance upgrade.
The OmniSwitch 6250 is a fast Ethernet stackable LAN family of switches. Enterprise models for small and medium-sized business and metro models available.
Alcatel-Lucent OmniSwitch 6450 Gigabit and Fast Ethernet Stackable LAN switches offer versatility and value. Investment protection for your network.
OmniSwitch 6450-10 models are value switches designed for optimized size, low-power consumption, fan-less operation and a rich software feature set.
The OmniSwitch 6850E Stackable LAN Switch (SLE) is an advanced stackable Gigabit Ethernet switch. Versatile LAN switches for data centers of all sizes.
OmniSwitch 6855 models are industrial-grade, managed Gigabit Ethernet switches. Ideal for industrial and mission-critical applications.
The OmniSwitch 6860E Stackable LAN Switch (SLS) is high-density Gigabit Ethernet platform designed for the most demanding Converged Networks.
Designed for the most demanding data centers, Alcatel-Lucent OmniSwitch 6900 Stackable LAN Switches are compact, high-density 10 GbE and 40 GbE platforms.
The Alcatel-Lucent OmniSwitch family of LAN switch products provides advanced security and quality of service features at an attractive price.
The OmniTouch 4625 Interactive Voice Response (IVR) is a mid-market offering, providing contact centers with scope for application development and updates.
The OmniTouch 8082 My IC Phone introduces a new category of endpoints called smart deskphones. Learn more about the new Alcatel-Lucent deskphone.
WLAN Handsets provide a convenient and practical solution for any business environment. Office mobility with a choice of standard radio support or Wi-Fi.
The OmniTouch 8400 Instant Communications Suite features scalable collaboration and communication tools to support a dynamic enterprise. Explore ICS solutions.
Fax anywhere, anytime with Alcatel-Lucent OmniTouch 8450 Fax Software. Reduce costs with boardless FoIP technology from a market leader.
The Alcatel-Lucent OmniTouch 8460 ACS is used by carriers, OEMs, system integrators, and businesses as a communications and presence engine.
The OmniTouch 8600 My Instant Communicator integrates existing business communication tools into a seamless real-time unified communication solution.
OmniTouch 8660 MyTeamwork Conferencing and Collaboration is a secure audio, video and web conferencing solution for small, medium and large businesses.
An ideal solution for contact centers driven by voice interactions, the OmniTouch Contact Center can address small to large capacities. Learn more.
The OmniVista 2500 Network Management System is a full range of applications and tools for network management, security and efficiency.
Address network management constraints related to application virtualization and virtual machine mobility with the OmniVista 2500 Virtual Machine Manager.
The OmniVista 3600 Air Manager is a wireless LAN management software suite. Improve network performance, reliablilty and security with this management solution.
This innovative, modular platform for managing OpenTouch™ and OmniPCX networks provides a comprehensive, integrated suite of network management applications.
OpenTouch Business Edition provides enterprises with advanced SIP enabled communications. Interconnect your network, people, processes and knowledge.
This cloud-based audio conferencing service lets employees hold multi-user conference calls, control users and share screens, so meetings are more productive.
OpenTouch Connection is an enterprise-grade softphone application that manages communications easily and efficiently.
OpenTouch Conversation delivers seamless conversations across multiple media devices. Experience innovative business communication and collaboration tools.
OpenTouch Conversation for iPhone and Android delivers advanced unified communication services to Apple iPhone and Android mobile devices.
The OpenTouch Customer Service Suite is a complete modular contact center solution. Improve productivity and results with real-time monitoring of key goals.
OpenTouch Multimedia Services is an application suite that supports enterprise content delivery. Easy to use, deploy and manage under a single environment.
The OpenTouch Session Border Controller provides a flexible, secure defense for enterprise SIP deployments. Protect against malicious VoIP attacks.
A high-level, full-featured softphone solution that can transform a multimedia PC into an IP terminal. Basic, Pro, Team and Attendant options available.
These user-friendly IP phones combine improved audio and software capabilities with ergonomic features to provide a superior communication experience.
The Soft Panel Manager optimizes Contact Center efficiency by displaying key business and Contact Center indicators in real time.
Unified Messaging allows enhanced visual voice messaging access to voice messages from smartphones, desktop phones and softphones, and email applications.
Voice Messaging Services are enjoyed by over 6 million users. Explore time-saving messaging and integrated communications solutions from Alcatel-Lucent.
XML Web Services and APIs combine to offer a powerful suite of open interfaces for easy integration of Alcatel-Lucent's products. Explore Web Services.