Enterprise Products

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Applications and Unified Communications

Full set of intuitive applications enabling to increase users productivity from any devices, with any media, whatever the context - from the office or on the move.

Unified Communication, Collaboration and OpenTouch
OpenTouch Business Edition
OpenTouch Multimedia Services
OmniTouch 8400 Instant Communications Suite
OmniTouch 8460 Advanced Communications Server
OmniTouch 8660 My Teamwork
Unified Messaging
OmniTouch 8450 Fax Software
Web Services

Applications As a Service
OpenTouch Conference
OpenTouch Video Store

Visual Communications
OpenTouch Video Store
Digital Signage
Interactive Whiteboard

Customer Interactions
OmniTouch Contact Center Standard Edition
Emergency Notification Server
Genesys Compact Edition
OpenTouch Customer Service
OmniPCX Record Suite
OmniTouch 4625 Interactive Voice Response
Soft Panel Manager
Genesys Suite
Greetings

Campus Access Switches

A complete set of stackable LAN access switches with market leading resiliency, embedded security and dynamic network performance tuning for real time application delivery.

OmniSwitch 6250
OmniSwitch 6450
OmniSwitch 6850E
OmniSwitch 6450-10
OmniSwitch 6855
OmniSwitch 6860(E)

Campus LAN Core Switches

A new generation of wire-rate 10GbE/40GbE core switches, with market leading port density and switching capacity, reduce the need for oversubscription and prepare your network for future growth.

OmniSwitch 10K
OmniSwitch 6900
OmniSwitch 9000E

Data Center Switches

Low-latency, 10/40GbE multipath connectivity-ready switches let enterprises meet current needs while preparing for the future with no costly hardware change-outs.

OmniSwitch 10K
OmniSwitch 6900
OmniSwitch 6860(E)
OmniSwitch 6850E

Enterprise Communication Platforms

IP/SIP communication infrastructure provides the connectivity, communication services, management and security for enterprise communication and collaboration needs.

OpenTouch Collaborative Conversations
OpenTouch Business Edition
OpenTouch Multimedia Services
OpenTouch Session Border Controller

Voice Platform
OmniPCX Enterprise Communication Server
Voice Messaging Services

On-Site Mobility
DECT Infrastructure
OmniAccess Wireless Access Points

Management

A complete line of management tools including: Network and communications elements, data center fabric management, IPAM and performance management.

Communications Management System
OmniVista 4760 Network Management System
OmniVista 8770 Network Management System

Data Network Management
OmniVista 2500 Network Management System
OmniVista 2500 Virtual Machine Manager
OmniVista 3600 Air Manager

IP Address Management
VitalQIP

Application and Performance Management
VitalSuite

Phones and Software Clients

Routers

MPLS switches for private WANs and data center interconnect. Also available are enterprise services routers enabling WAN access while providing a wealth of services from a single box.

WAN Access
OmniAccess ESR Compact Routers
OmniAccess ESR Modular Routers
OmniAccess ESR Rugged Routers

WAN Core
7450 Ethernet Service Switch
7750 Service Router
7705 Service Aggregation Router

Security & BYOD Network Services

Embedded network security, secure on-boarding, device management, guest access and full suite of BYOD services to enforce end-system compliance and ensure a consistent high quality user experience across any access method.

Policy Management System
ClearPass Policy Management System

Wireless

Wireless LAN (WLAN) and instant/access points (I/AP) that support the latest high-speed (IEEE 802.1n) access for small, medium and large networks, as well as unique remote worker features.

OmniAccess Wireless LAN Switch
OmniAccess Wireless Access Points

Products for SMB

Feature rich ecosystem built on an IP communication server, delivering comprehensive services such as mobility, welcome center, management, home-working, with the relevant network infrastructure.

Enterprise Communication Platforms
OmniPCX Office Rich Communication Edition

LAN Infrastructure
OmniSwitch 6250
OmniSwitch 6450
OmniSwitch 6450-10

Applications and Unified Communications
LifeSize Video Conferencing Systems
LifeSize Connections
OmniPCX Office RCE Fax Server
Call Center Office

Mobile and Software Applications
My IC Mobile for SMB
My IC Social Networks
My IC Web for Office
PIMphony

Desk Phones
Premium Deskphones
OmniTouch 8082 My IC Phone
8002/8012 Deskphones
8 Series IP Touch Phones
9 Series Digital Phones

Mobile Handsets
Industrial DECT Handsets
Business DECT Handsets
WLAN Handsets

Video end-points
LifeSize Video Conferencing Systems

Voice-over-WLAN infrastructure
OmniAccess Wireless LAN Switch
OmniAccess Wireless Access Points

Customer Interactions
Greetings

 

VIEW PRODUCTS A-Z

  • 7450 Ethernet Service Switch

    The 7450 Ethernet Service Switch is a high performance MPLS-enabled carrier Ethernet platform. Evolve your network with new service revenue opportunities.

  • 7705 Service Aggregation Router

    Ideal for 2G, 3G and LTE mobile traffic, the 7705 Service Aggregation Router delivers cost-effective scaling for Ethernet and IP/MPLS transformation.

  • 7750 Service Router

    The Alcatel-Lucent 7750 Service Router is a superior multiservice edge router built for service providers, cable MSO and enterprise customers.

  • 8 Series IP Touch Phones

    IP desk phones offering integrated IP connectivity and telephony. Learn how your business can benefit with Alcatel-Lucent 8 Series IP Touch phones.

  • 8002/8012 Deskphones

    8002/8012 Deskphones are cost-effective SIP phones with a business grade design. Ensure always-on connectivity with these energy-efficent desk phones.

  • 9 Series Digital Phones

    Alcatel-Lucent 9 Series Digital Phones offer a new dimension of business telephony features. Learn about advanced desk phones for business communications.

  • Audioffice

    Alcatel-Lucent 8115 & 8125 Audioffice are next-generation conference modules

  • Business DECT Handsets

    A convenient answer to the basic personal mobility challenges of multi-site, large area or warehouse-based business environments.

  • Call Center Office

    Call Center Office is a phone response solution that improves call handling, offers a company greeting, reporting, statistics and more services.

  • ClearPass

    Part of Unified Access, ClearPass lets you create and enforce network policies for enhanced mobility control and a simpler way to roll out BYOD.

  • DECT Infrastructure

    The 8340 Smart IP DECT Access Point offers businesses integrated and external antennas for DECT connectivity and reliable voice communications.

  • Digital Signage

    Digital Signage manages, controls and delivers digital content. Learn how this visual communications product can change how your enterprise communicates.

  • Emergency Notification Server

    A premises-based software application, ENS addresses emergency calls, on-site security alerts and localization of emergency calls.

  • Genesys Compact Edition

    Genesys Compact Edition is an inbound and outbound voice solution for mid-size call centers of up to 150 agents.

  • Genesys Suite

    Turn customers into brand advocates with real-time, cross-channel customer and employee engagement. Explore Genesys Suite solutions and strategies.

  • Greetings

    OmniPCX™ Office RCE offers small and medium businesses a complete set of tools for each level of greetings.

  • Industrial DECT Handsets

    Industrial DECT handsets provide voice access for remote and mobile workers. Improve employee efficiency and accessibility with this DECT mobile handsets.

  • Interactive whiteboard

    The Alcatel-Lucent Interactive Whiteboard takes collaboration to a new level. Experience an interactive display integrated with real-time web and audio.

  • IP Desktop Softphone

    Installed on a computer (PC or Mac), tablet or smartphone (iOS or Android), this Softphone provides on-site/remote workers with telephony features.

  • LifeSize Connections

    Part of the Visual Collaboration Suite for SMB, LifeSize Connections is a cloud-based video conferencing offer designed for small and medium businesses.

  • LifeSize Video Conferencing Systems

    The LifeSize Difference. A revolutionary architecture purpose-built for high definition remote video communications. Learn more here.

  • LifeSize Video Infrastructure

    With the UVC platform, you can choose your applications, capacity, feature set and the model that best fits your IT environment and video rollout plans.

  • My IC Mobile for MLE

    Now medium and large enterprises can get Unified Communications on their mobile wherever they go. Users are more productive, more efficient and save money too.

  • My Instant Communicator Social Networks

    My IC Social Networks is an Outlook plug in integration social medias together with OmniPCX Office RCE.

  • My Instant Communicator Web for Office

    My IC Web for Office is a full web application providing a set of IP-based unified communication services.

  • OmniAccess ESR Compact Routers

    OmniAccess ESR Compact Routers are state-of-the-art Enterprise Access Routers. Enable your network with fast, uninterrupted nework communications.

  • OmniAccess ESR Modular Routers

    OmniAccess ESR Modular Routers include an integrated application server to simplify communications infrastructure and business processes. Learn more.

  • OmniAccess ESR Rugged Routers

    OmniAccess ESR Rugged Routers are industrial-grade routers. Ideal for vehicle connectivity, Smart Grid deployment, pipelines and remote environments.

  • OmniAccess Wireless Access Points

    OmniAccess Wireless Access Points offer high-performance enterprise wireless mobility. Securely deploy on walls, cubicles, desktops and the ceiling.

  • OmniAccess Wireless LAN Switch

    The OmniAccess WLAN Switch product family provides strong integrated security features. Designed for enterprise campus, building and branch office environments.

  • OmniPCX Enterprise Communication Server

    Business telephony for medium, large and very large sized businesses. Learn more about the OmniPCX Enterprise Communications Server and OpenTouch Suite.

  • OmniPCX Office RCE Fax Server

    OmniPCX Office RCE Fax Server lets you extend unified communications to fax anytime, anywhere.

  • OmniPCX Office Rich Communication Edition

    Enterprise business telephony for small and medium businesess. Increase efficiency and customer satisfaction with the OmniPCX Office Rich Communication Edition.

  • OmniPCX Record Suite

    OmniPCX RECORD Suite helps assess how your first lines interact with customers through call recording, screen capture and coaching capabilities.

  • OmniSwitch 10K

    The OmniSwitch 10K Modular LAN chassis platform is a high-performance modular Ethernet LAN switch. Simplify your network with a long-term performance upgrade.

  • OmniSwitch 6250

    The OmniSwitch 6250 is a fast Ethernet stackable LAN family of switches. Enterprise models for small and medium-sized business and metro models available.

  • OmniSwitch 6450

    Alcatel-Lucent OmniSwitch 6450 Gigabit and Fast Ethernet Stackable LAN switches offer versatility and value. Investment protection for your network.

  • OmniSwitch 6450-10

    OmniSwitch 6450-10 models are value switches designed for optimized size, low-power consumption, fan-less operation and a rich software feature set.

  • OmniSwitch 6850E

    The OmniSwitch 6850E Stackable LAN Switch (SLE) is an advanced stackable Gigabit Ethernet switch. Versatile LAN switches for data centers of all sizes.

  • OmniSwitch 6855

    OmniSwitch 6855 models are industrial-grade, managed Gigabit Ethernet switches. Ideal for industrial and mission-critical applications.

  • OmniSwitch 6860E

    The OmniSwitch 6860E Stackable LAN Switch (SLS) is high-density Gigabit Ethernet platform designed for the most demanding Converged Networks.

  • OmniSwitch 6900

    Designed for the most demanding data centers, Alcatel-Lucent OmniSwitch 6900 Stackable LAN Switches are compact, high-density 10 GbE and 40 GbE platforms.

  • OmniSwitch 9000E

    The Alcatel-Lucent OmniSwitch family of LAN switch products provides advanced security and quality of service features at an attractive price.

  • OmniTouch 4625 Interactive Voice Response

    The OmniTouch 4625 Interactive Voice Response (IVR) is a mid-market offering, providing contact centers with scope for application development and updates.

  • OmniTouch 8082 My IC Phone

    The OmniTouch 8082 My IC Phone introduces a new category of endpoints called smart deskphones. Learn more about the new Alcatel-Lucent deskphone.

  • OmniTouch 8118/8128 WLAN Handset

    WLAN Handsets provide a convenient and practical solution for any business environment. Office mobility with a choice of standard radio support or Wi-Fi.

  • OmniTouch 8400 Instant Communications Suite

    The OmniTouch 8400 Instant Communications Suite features scalable collaboration and communication tools to support a dynamic enterprise. Explore ICS solutions.

  • OmniTouch 8450 Fax Software

    Fax anywhere, anytime with Alcatel-Lucent OmniTouch 8450 Fax Software. Reduce costs with boardless FoIP technology from a market leader.

  • OmniTouch 8460 Advanced Communications Server

    The Alcatel-Lucent OmniTouch 8460 ACS is used by carriers, OEMs, system integrators, and businesses as a communications and presence engine.

  • OmniTouch 8600 My Instant Communicator

    The OmniTouch 8600 My Instant Communicator integrates existing business communication tools into a seamless real-time unified communication solution.

  • OmniTouch 8600 My Instant Communicator Mobile

    My IC Mobile for SMB offers IP-based unified communication services. Increase productivity while reducing overall communications costs.

  • OmniTouch 8660 My Teamwork

    OmniTouch 8660 MyTeamwork Conferencing and Collaboration is a secure audio, video and web conferencing solution for small, medium and large businesses.

  • OmniTouch Contact Center Standard Edition

    An ideal solution for contact centers driven by voice interactions, the OmniTouch Contact Center can address small to large capacities. Learn more.

  • OmniVista 2500 Network Management System

    The OmniVista 2500 Network Management System is a full range of applications and tools for network management, security and efficiency.

  • OmniVista 2500 Virtual Machine Manager

    Address network management constraints related to application virtualization and virtual machine mobility with the OmniVista 2500 Virtual Machine Manager.

  • OmniVista 3600 Air Manager

    The OmniVista 3600 Air Manager is a wireless LAN management software suite. Improve network performance, reliablilty and security with this management solution.

  • Omnivista 4760 Network Management system

    The OmniVista 4760 network management system provides managers with the tools necessary for effective network monitoring and maintenance. Learn more.

  • Omnivista 8770 Network Management system

    This innovative, modular platform for managing OpenTouch™ and OmniPCX networks provides a comprehensive, integrated suite of network management applications.

  • OpenTouch Business Edition

    OpenTouch Business Edition provides enterprises with advanced SIP enabled communications. Interconnect your network, people, processes and knowledge.

  • OpenTouch Conference

    This cloud-based audio conferencing service lets employees hold multi-user conference calls, control users and share screens, so meetings are more productive.

  • OpenTouch Connection

    OpenTouch Connection is an enterprise-grade softphone application that manages communications easily and efficiently.

  • OpenTouch Conversation

    OpenTouch Conversation delivers seamless conversations across multiple media devices. Experience innovative business communication and collaboration tools.

  • OpenTouch Customer Service

    The OpenTouch Customer Service Suite is a complete modular contact center solution. Improve productivity and results with real-time monitoring of key goals.

  • OpenTouch Multimedia Services

    OpenTouch Multimedia Services is an application suite that supports enterprise content delivery. Easy to use, deploy and manage under a single environment.

  • OpenTouch Session Border Controller

    The OpenTouch Session Border Controller provides a flexible, secure defense for enterprise SIP deployments. Protect against malicious VoIP attacks.

  • OpenTouch Video Store

    The OpenTouch Video Store enables enterprises to create, upload and share videos across their organizations. Learn more about our cloud video sharing service.

  • PIMphony

    A high-level, full-featured softphone solution that can transform a multimedia PC into an IP terminal. Basic, Pro, Team and Attendant options available.

  • Premium DeskPhones

    These user-friendly IP phones combine improved audio and software capabilities with ergonomic features to provide a superior communication experience.

  • Soft Panel Manager

    The Soft Panel Manager optimizes Contact Center efficiency by displaying key business and Contact Center indicators in real time.

  • Unified Messaging

    Unified Messaging allows enhanced visual voice messaging access to voice messages from smartphones, desktop phones and softphones, and email applications.

  • VitalQIP

    VitalQIP DNS/DHCP IP Address Management Software is a leading solution for automating IP address management across networks of all sizes. Learn more.

  • VitalSuite

    VitalSuite is an award-winning application performance management solution. Provide your enterprise with sophisticated monitoring and reporting.

  • Voice Messaging Services

    Voice Messaging Services are enjoyed by over 6 million users. Explore time-saving messaging and integrated communications solutions from Alcatel-Lucent.

  • Web Services

    XML Web Services and APIs combine to offer a powerful suite of open interfaces for easy integration of Alcatel-Lucent's products. Explore Web Services.




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