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See what analysts are saying

"One of the most defining aspects of the hospitality industry is that it focuses on customer satisfaction. While this is true of nearly every business, this industry relies entirely on customers being happy. Even with that mission, not all hospitality businesses are in a position to implement sophisticated (and concomitantly expensive) solutions. ALE's portfolio of hospitality solutions reflects this reality."

Sheila McGee-Smith, industry analyst and strategic consultant, founder of McGee-Smith Analytics


More customer references


AMERICAS

TRUMP OCEAN CLUB® INT. Panama blends innovative accommodation, signature services and exclusive amenities
Staying true to its unmatched reputation for excellence, it offers 'best-in-class' communications services in 369 rooms and for over 400 employees.

BEL-AIR AND BEVERLY HILLS HOTELS personalize the guest experience. The renowned Dorchester Collection hotels enhance room personalization, environment control and enhance emergency response via a centralized solution.

MIDDLE EAST AFRICA

In the heart of the thriving Doha metropolis, RADISSON BLUE connects travelling guests. One solution enables guest and employee free mobile connectivity in all 583 rooms, suites, 10 meeting rooms and hotel spaces.

Seven five star SOUQ WAQIF boutique hotels bring their networks together for state-of-the-art guest connection. One centralized solution enables non-stop connectivity for all hotels, restaurants, spas and gyms of this Middle East hospitality group.

MOGADOR HOTELS combine pure Arabic-Andalusian style with innovative amenities for its 11 properties in Morocco5 star or appart hotels alike embrace employee mobility and offer optimized WiFi services for rooms, conference centers and hotel spaces.

EUROPE

Leading chain MELIA HOTELS INTERNATIONAL harmonize guest experience across 350 hotels in 35 countries. With a global solution, centralized management and secured WiFi for all guests across the different properties.

17th century house of Spanish HOTEL PALACIO DE IVÁN TARÍN perfectly combines tradition and innovative services. The hotel now boasts improved call resolution, guest and employee connectivity, backed by high wireless intrusion protection

Scandinavian Riviera Pearl NOORUS SPA doubles famous comfort with pure customer service. It remains a first choice on the Estonian seashore with flawless guest services, effective accommodation and rapid spa procedures reservations.

APAC

Renowned five star WHITE SWAN HOTEL in China embraces innovation after extensive renovation. It now offers guests and employees mobility and multimedia access. The new high-performance network cut operational costs down by 30%.

ACCOR HOTELS PACIFIC unveils new cloud, occupancy-based solution for total mobility and seamless wireless experience
The IT Manager cites rapid deployment, new sites implementation agility and predictable costs aligned to room occupancy as main reasons.

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