Alcatel-Lucent enhances your voice and data systems with custom-tailored solutions. We design them to meet your needs, validate them against your existing architecture and install it on your premises.
Integration services: Our worldwide team of consultants has successfully integrated more than 2,500 IP and TDM systems, drawing on proven expertise and best practices in project management.
Application services: Choose a fully-validated, tailor-made solution to maximize your communication network's effectiveness.
Secure the operation of your communications infrastructure and protect your investments.
Software support services: include Solution Premier Service (SPS), a complete protection package for the Alcatel-Lucent OmniPCX Enterprise™ or the OmniTouch™ systems; and the Software Maintenance Service (SMS) for the Office Communication Solutions (OmniPCX Office family).
Software support for networking products:
Software support includes remote technical support:
Hardware support services: include Return to Factory and Advanced Repair services for both communications and network products.
Count on our assistance round-the-clock, around the world. We support your multinational corporation with a multilingual Service Desk, a central Network Operation Center and a global network of field engineers.