About Alcatel-Lucent Enterprise

About Alcatel-Lucent Enterprise

Alcatel-Lucent Enterprise in Middle East & Africa

We are present in Middle East & Africa since 1994 with offices in United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Egypt, Algeria, Morocco and South Africa as well as a large network of partner representations across the region.

One of the key reasons for growth in Middle East & Africa has been the increase in investment in infrastructure in the education, hospitality and government sectors. As a leading innovator in the field of networking and communications technology, products and services, Alcatel-Lucent Enterprise continues its commitment to the region to making communications more sustainable, affordable and accessible.

Customer references in Middle East & Africa

Alcatel-Lucent Enterprise has been part of very successful infrastructure projects across all industry sectors in the region but has enjoyed particular success in the government, banking, healthcare, hospitality and education sectors.

Some of Alcatel-Lucent's key customers include (in alphabetical order): Al Futtaim Group, Bank of Africa, Civil Aviation Authority of Uganda, Dubai Airport, Dubai Economic Department, Dubai Bank, DUCAB, Etisalat, Jumbo Electronics, Saudi Ministry of Culture and Information, Tamdeen Shopping Center Kuwait and University of Johannesburg, among many others.

Who are we?

Our company is a leading provider of enterprise communications solutions and services, from the office to the cloud, marketed under the Alcatel-Lucent Enterprise brand. Building on our established heritage of innovation and entrepreneurial spirit, we operate globally with 2700+ employees in 100+ countries worldwide, with headquarters near Paris, France.

With communications, networking and cloud solutions for business of all sizes, our team of technology experts, service professionals, and 2900+ partners serves more than 830,000 customers worldwide, tailoring and adapting our solutions and services to local requirements. Effective October 1, 2014, we are operating as an independent company. Learn about this transition.

A personalized connected experience

With our partners, we co-create the personalized connected experience that delivers tangible outcomes for our customers and their end-users. We:

  • Define the personalized connected experience that offers value for our customers and their end users.
  • Innovate to make each customer’s business growth happen.
  • Are committed to open collaboration for shared success through an outcome-based approach.

About our partners and operating model

We openly collaborate with our partners and customers to generate long-term value for all. Our global team and partner ecosystem (resellers, technology partners, application partners and consultants) work together to satisfy the unique needs of small businesses to international companies with tailored offers that address the requirements of various market segments and industries.

By collaborating with each customer to understand their users and how they use our solutions, we gain insight into the features that really matter to them to achieve ultimate positive business impact and the desired outcome. By enabling tangible, positive outcomes, we create shared success in the whole value chain: from the business top line and operational indicators, down to the end users, using our solutions, services and partnerships, in order to improve our customers’ bottom line.

Learn more about our partners.

The Enterprise business online

Discover more about the Enterprise business in North America, or visit our worldwide sites to find out more about our local offices around the world.


Working with us is a very different experience. Collaborate with us to transform your business for future success.
If you have any questions, you can contact us here.