With the latest OpenTouch release, Office Communication Solutions has become OpenTouch Suite for Small and Medium Businesses.
OpenTouch Suite for Small and Medium Businesses is comprised of a feature rich ecosystem built on an IP communication server called OmniPCX Office Rich Communication Edition (RCE). It offers a wide panel of comprehensive services such as mobility management, welcome management, home-working as well as the management of verticals such as hospitality.
As small and medium business worldwide are faced with the challenges of succeeding in increasingly competitive markets, millions of them have already chosen cost-effective, robust and innovative solutions from Alcatel-Lucent Enterprise, the Gartner Magic Quadrant global leader in both Unified Communications and Corporate Telephony. Today, they are increasing employee engagement, which increases customer satisfaction, drives revenues and provides a competitive advantage.
With the award-winning My IC Phone , employees have the specialized applications and contextual information to better serve customers. It's only one of our solutions for increasing employee engagement, productivity and collaboration.
> Engagement solutions for SMB
My IC Mobile provides the same communication tools as My IC Phone for mobile devices, so employees have access to the same information and applications anywhere, anytime. Award-winning OmniPCX Office RCE ensures seamless conversations and collaboration across devices and locations in a platform designed to carry your business through technology changes.
> Mobility solutions for SMB
Reduce costs and ensure continuity with always-on secure communication networks for voice and data.
> IP transformation solutions for SMB
Discover our products that help you increase employee engagement and collaboration to retain customers and gain new ones.
> SMB product portfolio