Alcatel-Lucent process integration solutions

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Case Study: A1 Lofts gains competitive edge as it radically streamlines its business processes with significant cost savings
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Process Integration Solutions

The most agile and dynamic enterprises are integrating communication applications into their business critical processes to enhance customer satisfaction, increase productivity and improve results.

We can help you integrate applications into your business processes in ways that will speed up detection of critical events and improve response times. As a result, your enterprise is more responsive, while adhering to strict compliance regulations

		Intelligent workload distribution
		Leveraging Genesys' award-winning contact center solutions, our business process routing software solution optimizes your customer service business processes and maximizes the return on your investment in contact center applications.
		> OmniGenesys

		Web services gateway
		Speed up your processes to save time and money with our web services gateway offer. Accelerate and secure automated processes, reduce errors, protect sensitive data, and manage compliance issues.
		> Web Services Gateway

		XML APIs
		Your developers need easy ways to integrate applications across many environments. Our powerful suite of open interfaces enables the easy integration of our products with your business applications, reducing the time and complexity of interfacing and making it easier to propose new services.
		> XML APIs

Products		Leadership
Discover the products we offer to simplify process integration and make your enterprise more responsive. > Process integration product portfolio		Alcatel-Lucent was one of the first companies to publish open XML applications. > Learn more


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