Hospitality Infrastructure Solutions

Improved service and reduced costs require a flexible, integrated communications system that links key services including reservations, check-in and check-out, facility maintenance and guest service. Customized wireless solutions can increase productivity by keeping your employees connected at all times. Alcatel-Lucent’s portfolio of operational tools integrates the latest developments in green technology to reflect your commitment to sustainability.


  • Save costs and improve operational efficiency
  • Boost productivity with communications services tailored to job requirements
  • Enhance front-desk operations through integrated communications systems
  • Ensure centralized, secure management


  • Communications services: enable your employees to communicate anytime, anywhere with wireless telephony and collaboration tools, tailored to specific job requirements. Featured product: OmniAccess Wireless LAN
  • Front-desk operating systems: increase productivity and ensure personal service through communication servers and applications that seamlessly integrate with your hospitality applications. Handle all your guests’ needs at the front desk using hospitality systems featuring automatic service assignment and group messaging, centralized check in and room-service management. Featured product: OmniTouch 8670 Automated Message Delivery System
  • Conferencing and collaboration systems: facilitate teamwork and collaboration with voice, data and video conferencing capabilities, supported by industry-leading broadband access. Integrated networking equipment provides centralized management and control. Featured product: OmniTouch 8400 Instant Communications Suite for Enterprise
  • Communications infrastructure: develop a secure, easy-to-manage foundationwith unified multiservice, multi-technology, and end-to-end management. Store guest details in a central server and gain real-time access to guest information.

Hospitality product portfolio

Hospitality Infrastructure Solutions