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Is your system supported? Check the validity of your support contracts

Check the Validity of Your Software Support Contracts

Here you can verify the expiration date of your software support contracts on Alcatel-Lucent Enterprise communications solutions (OpenTouch Suite™ for Mid-sized and Large Enterprises) by entering your contract numbers or CPU IDs below.

A valid software support contract ensures that your business-critical communications infrastructure operates at peak efficiency and is prepared for future innovations. Software support contracts are essential to protect, evolve and maintain your systems and applications with comprehensive corrective maintenance and continuous evolution through upgrades.

Alcatel-Lucent Support Services are offered and delivered through our Business Partner community. Contact your Business Partner for more information.

Is your software support contract valid?

  • Submit an Excel spreadsheet with a single column of contract numbers or CPU IDs (no header row).  
  • Enter your contract numbers or CPU IDs below, separated by spaces, commas or semicolons.  
  • The database of software support contracts was last updated on 26/9/2016