Alcatel-Lucent PIMphony is a high-level, full-featured phone system that operates directly on a user's PC. Integrated directly into the office environment, this solution can easily be adapted to meet different user needs. As all PIMphony software can be used to transform a multimedia PC into an IP terminal, it is particularly cost-effective for remote and mobile workers.

The PIMphony software releases are:

• PIMphony Basic
  provides users with standard telephone functions directly on their PC. All features, including dial-by-name, transfer, and conference calling, can be managed with a simple click of the mouse. The application registers and tracks data such as caller identity and call date and duration.
• PIMphony Pro
  The enhanced features of PIMphony Pro are ideal for sales people or employees who manage significant call volumes on a daily basis and require advanced computer integration. PIMphony Pro synchronizes with contact manager software and supports unified messaging (emails, voicemails and faxes are stored in the email box).
• PIMphony Team
  PIMphony Team is designed for team communicators such as operators and assistants who manage multiple lines. Collaborative features optimize call management and facilitate the supervision and tracking of workgroup activity.