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IP Desktop Softphone

A multimedia, fully integrated telephony application providing voice communications

  • VoIP protocol provides voice communications on the computer, tablet or smartphone
  • Available on-site on wired Ethernet connection or WiFi
  • Available off-site anywhere the user is able to connect to the company’s IP network via VPN (works on Ethernet, WiFi, 3G/4G cellular)
  • Runs under four environments on the OmniPCX Enterprise/OpenTouch Business Edition: MS Windows, Apple Mac OS, iOS and Android
  • Runs under MS Windows and Apple Mac on the OmniPCX Office RCE
  • Runs in Business mode or Contact Center agent mode
  • User interface can be personalized
  • Similar layout and keys as the Alcatel-Lucent 8082 My IC Phone sets
  • Up to 15 different ring tones
  • Multi-language
  • Telephony is supported on any CTI environment
  • G.711 and G.729 codecs are supported
  • ToS supported (Windows and Mac)