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Discover the benefits of a fully connected guest experience

Discover the benefits of a fully connected guest experience

Date:
06/15/2015 - 06/18/2015

Location:
Austin Convention Center, 500 e. Cesar Chavez St.
Austin, Texas,  United States
Booth: 543

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Join us at HITEC BOOTH 543 to learn how a fully connected guest experience in and outside the hotel, as well as enhanced hotel operations can bring you tangible business outcomes to meet your goals. Alcatel-Lucent Enterprise is building on our hospitality expertise to deliver innovative solutions that will help you become a connected hotel. Stop by and learn firsthand how innovation can lead to growth for your business and how we can help you offer a unique guest experience!

Must see solutions this year

Alcatel-Lucent Enterprise’s must see and new solutions at HITEC 2015:

  • Our new Mobile eConcierge App with all its unique capabilities (Hotel Services, VoIP, door key, room control, chat, etc.).
  • Our new flagship Smart Deskphone 8088: HD video-capable and running our Smart Guest Application suite.
  • Our new OpenTouch Notification Service for alarm & event notifications.
  • Our latest WLAN Solutions to deliver a high throughput secure coverage within the hotel for both guests & staff.

Demos at a glance

1. CONNECTED LIMOUSINE/SHUTTLE BUS
Hoteliers can offer guests a connected experience outside the hotel space, during transfers to and from transport hubs. Via Internet connection in shuttle buses/limousines, guests can have an extended office in the vehicle, check emails, browse and pre-book hotel services, and check-in/out via video conversations with the hotel reception.

2. MOBILE CONNECTED ECONCIERGE – Launching at HITEC!
This year at HITEC, we’re launching the Alcatel-Lucent Mobile eConcierge application! This cloud based solution offers guests information and access from a single application on any device to all hotel services and more. It features unique integrations such as: ability to make and receive VoIP calls, open room doors, control room equipment (lights, AC), see hotel services, surroundings and local attractions.

3. SMART BEDROOM SOLUTIONS
We will also be introducing our brand new flagship Smart Deskphone 8088: HD video-capable and running the Smart Guest Application suite with enhanced hospitality features. Other growing popular solutions include our audio docking station for guest mobile handsets.

4. COMMUNICATIONS SOLUTIONS FOR EMPLOYEES
Come see and play with our complete range of fixed and mobile terminals for hotel staff! The star of the show will be our brand new flagship Smart Deskphone 8088: HD video-capable. Other growing popular solutions include our IP Desktop Softphone that can be used by staff looking for a single iOS or Android device capable of running property management applications as well as making and receiving calls.

5. SECURITY & EMERGENCY
Discover several enhanced administration and operation solutions, from call recording for training or dispute resolution, events/alarm notifications to key staff via our brand new OpenTouch Notification Service, all the way to efficient interaction with emergency services.

6. NETWORK INFRASTRUCTURE
Discover our latest LAN & WLAN infrastructure solutions, with a focus on the crucial WiFi topic that is so key to all guests. Above best-in-class performance and reliability, we are also showcasing innovative features such as the capability to associate the right mobile guest device to the right in-room audio-visual equipment to stream content onto the television.

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