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Support and Training

 

Realize your potential


Alcatel-Lucent offers practical, comprehensive assistance that helps you get the most out of our products. Our easy-to-use online resources offer immediate access to product information and self-service tools. Expert technicians are also on hand to provide assistance if you need it.

Complementing our support services, we run training courses where you can develop your professional knowledge and skills. Your employees gain confidence and expertise, giving your business a valuable competitive advantage.






Technical assistance

Access the software downloads and information you need, or contact our Technical Advice Centers (TACs) to ask for advice.

> Consult our Customer Support resources





Documentation

Download product notes, user manuals, troubleshooting guides and more.

> Search our archive





Training and certification

Enhance your skills by studying online or taking a course with one of our training partners.

> Find out about our courses





Product demonstrations

Discover how your business can benefit from our technology.

> Watch our interactive demos






 
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