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Locanda dell'Arte

Locanda dell'Arte
Industry: Hospitality
Country: Italy
Download: Locanda dell'Arte Success Story

Locanda dell’Arte is a charming 4-star hotel with 30 suites and a spa. Travelers enjoy the genuine Italian country feel of the hotel, the restaurant and the picturesque surroundings. Thanks to the new Wi-Fi and SMB mobility solution, guests and staff can stay connected anywhere on the property.




Challenges

Locanda dell’Arte needed a separate, more mobile phone system for its management and restaurant phone lines in order to contact employees within the structure and in external areas, including reaching management over intercoms. As a boutique hotel, Locanda dell’Arte needed to enable greater staff mobility while ensuring that guests could reach them at all times. In addition, the hotel wanted to install wireless Internet access in each room and throughout the property to meet the evolving needs of its guests.
 


Products


Solutions


Benefits

  • Technical benefits: today, internet connectivity is available in every area of the hotel, including the Spa, restaurant and external areas. The new Ethernet LAN infrastructure allows delivers a modular, reliable and "open" architecture
  • Financial benefits: by replacing its aging phone lines with a new converged telephony solution, the hotel has decreased its maintenance costs
  • User benefits: with a single DECT terminal it is possible for Locanda staff to manage the entire structure and attend to guests needs without needing to always be at the reception desk

"Thanks to the Alcatel-Lucent Enterprise solutions, Locanda dell'Arte adopted a UNIQUE telephone system to meets all our communication requirements. AVIATEL, Alcatel-Lucent Enterprise Certified Partner, proved to be the System Integrator able to support us in all needs related to the telecommunications infrastructure, both passive (wiring) and active (communications equipment and automation systems). "

— Maria Palumbo, Owner – Locanda dell’Arte