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Mogador Hotels

Mogador Hotels
Industry: Hospitality
Country: Morocco
Download: Mogador Hotels Success Story

The Mogador Hotel chain includes 11 hotels, ranging from the Appart Hotel category to the luxury 5-star Palace, located in 5 major tourist cities in Morocco: Marrakech, Agadir, Essaouira, Casablanca and Tangier. Decorated by Moroccan craftsmen in the pure Arabic-Andalusian style, Mogador Hotels welcome a mainly European clientele.
Thanks to Alcatel-Lucent Enterprise solution, The Mogador Hotel chain is improving the collaboration between employees and offering an optimum guest service.




Challenges

The Mogador Hotel chain initially had to equip the first hotels with telephones, before Wi-Fi in turn became necessary to offer customers an optimum service. 


Products


Solutions


Benefits

  • Due to its scalability, the solution can handle an increase in the number of users. This is particularly necessary given an expected growth in the number of guests and employees
  • The Alcatel-Lucent Enterprise solution allows Mogador Hotels to reduce their operating costs
  • The mobility solution allows employees to be more reactive and offer optimum guest service
  • The main advantages of this solution are the optimization of the internet, and a flexible and reliable telephone service for all employees as well as for Mogador Hotel guests

"We consider Alcatel-Lucent Enterprise as our partner, since the company has a thorough understanding of our business sector and knows how to anticipate our requirements by proposing a reliable and scalable offer."

— Khaoula Abdellaoui, Director of Finance & Administration