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Kloster Hegne

Kloster Hegne
Industry: Services
Country: Germany
Download: Kloster Hegne Success Story

Kloster Hegne which is located in Germany, consists of a community whose aim is to help the sick, elderly, unemployed and disabled people. Kloster Hegne installed a modern and cost-effective telephony solution.


  • Kloster Hegne had an outdated and obsolete telecommunications system that included both analog and digital devices
  • They required a cost-effective solution that could meet their budget constraints and still provide all necessary services
  • Another requirement was that the solution could work congruently with the existing alarm system to increase security in case of an incident




  • The new Alcatel-Lucent system is integrated with the house’s existing Microsoft platform which allows fax, answering machines, and operation to be run on any PC
  • A cost friendly solution by combining existing analog and digital telephones with modern IP terminals
  • Advanced telephony features for the convent members whose responsiveness has been increased to support the people in need

"The new solution runs failure-free and to our utter satisfaction. After a great training course we only had some detailed questions, which were answered friendly and capably. "

— Mr. Scherrieb, Executive Director