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Mymuesli

Mymuesli
Industry: Manufacturing
Country: Germany
Download: Mymuesli Success Story

Mymuesli – the world's first online customized muesli retailer supports rapid growth with new communications system from Alcatel-Lucent.




Challenges

  • Rapid business growth required an adequate solution to match
  • Mymuesli customers were struggling to address inquiries and orders with the existing technology
  • Production workers had no access to telephones

Products


Solutions


Benefits

  • Latest communications – from waiting loops and fax to conference calls
  • Professional “business card”
  • Better efficiency and comfortable communication with customers, partners and muesli suppliers around the world
  • Solution that can grow with the business

"We decided to implement a 21st century solution from Alcatel-Lucent Enterprise which is seen as matching the ambitions of the company and offers us all the communications features found in major enterprises – from waiting loops and fax to conference calls. The new system is a real 'professional business card' for us."

— Max Wittrock, Executive Director