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Makro Atacadista

Makro Atacadista
Industry: Retail
Country: Brazil

Wholesale company Makro has 76 stores, 72 restaurants and 32 gas stations covering the length and breadth of Brazil. They wanted to increase the reliability of their telecommunications between the stores and at the same time dramatically reduce costs. They chose Alcatel-Lucent and Business Partner 3Corp to provide innovative solutions which have given then ROI in less than four months.




Challenges

  • Connect the telecommunications of the Brazilian wholesaler’s 76 stores over the country’s enormous geographical area
  • Reduce the costs associated with telecommunications

Products


Solutions


Benefits

  • ROI achieved after just four months after implementation
  • Telephone costs have been cut to zero
  • Business is more agile as all the sites are able to communicate amongst themselves very quickly, enabling faster transactions
  • More reliable for customers because of the improved communication

"The solution that Alcatel-Lucent and 3 Corp. implemented for us makes the business more reliable in terms of communication services. We feel that Alcatel-Lucent is behind the business partner, supporting them and helping us in the new features and looking for innovation."

— Paul Rodrigues, IT Director