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Ville de La Tronche

Ville de La Tronche
Industry: Government
Country: France
Download: Ville de la Tronche Success Story (English)

The town of La Tronche modernized its communications facilities with Alcatel-Lucent voice and data solutions.




Challenges

  •  IP Centralisation for multi-site environment
  • Redundant core network for connecting 10G network servers and installation of switches for distribution
  • Access to the Unified Communications features: Videoconferencing, unique numbers, collaborative work on the OTBE platform

Products


Solutions


Benefits

• The mini-switches are no longer needed for printers because they are connected to the PC ports.
• The centralized management of servers reduces the cost by half for the operator, as there is only one phone subscription.
• Operating costs have been decreased due to the passage from four to two switchboards following the introduction of softphones.
• Employees’ productivity has been increased since the introduction of electronic directory and voicemail.
• The customer service has also improved because there are almost no missed calls out of the 6000 incoming calls received each month.


"The Town of La Tronche turned to Alcatel-Lucent to modernize its Telephony, reduce its costs and ease the use of specific business activity softwares. A full IP solution has been chosen in order to standardize its equipment and enhance network performance."

— Mr Sébastien Astier, Telecom Manager