Click to Chat

Customer References

royaldanishtheatre.png

Royal Danish Theatre

Industry: Entertainment/Media
Alcatel-Lucent Solutions: IP Telephony,Data Networks,Contact Center
Business Size: Medium
Country: Denmark
Return to customer reference homepage




"With Alcatel-Lucent solutions implemented, we have all the keys we need to reach our performance and user development objectives. "
Pascal Bosser, CCI Nantes and Saint Nazaire IT Director



The Royal Danish Theater, Denmark’s national performing arts institution, has seen a resurgence of interest in its activities, thanks in part to new venues like the Copenhagen Opera House and Royal Playhouse. With new stages, a new production facility and increased visitor numbers, however, the country’s highest-profile cultural institution also found itself needing to upgrade its digital infrastructure. Alcatel-Lucent and its partner, i2i, worked behind the scenes to deploy a single, integrated IP-based system that could deliver VoIP voice and data services over the Theatre’s existing network and connect its four sites, flexibly and economically.

Challenges

> Ensure compatibility with existing telephony solution and cabling
> Unify telephony and data services across four sites
> Deliver high reliability around the clock
> Establish a ticket office call center
> Reduce operating costs

Benefits

> Legacy PBX upgraded easily and cost effectively
> Complete package of telephony and data services now available across all sites
> Achieved high levels of reliability at reduced operating cost

Alcatel-Lucent Solutions

> IP Telephony
> Network Infrastructure
> WLAN Mobility

Alcatel-Lucent Products Deployed

> OmniPCX Enterprise
>  OmniSwitch family
> OmniAccess WLAN family
X

Change Country


From the selections below select the country you would like the website to appear in. If there is content available for that country it will appear as you navigate throughout the site. You must have cookies enabled for the country feature to work.