"Thanks to the multi-site IP connections carrying all of our traffic, we will very likely make considerable cost savings on our monthly telephone bills. Anticipating a return on investment in less than five years, we have been able to move forward with confidence."

Bruno Wacquez, CIO

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With 9,600 member companies, travel is part of the daily routine for doctors and healthcare professionals at Services Médicaux Interentreprises de l'Anjou (SMIA). To ensure these health service providers have secure, easy access to patient information while visiting client sites, Alcatel-Lucent established a converged voice and data IP network that provides anywhere, anytime connectivity to the SMIA network, improving responsiveness and availability.

Challenges

> Ensure secure access to confidential patient data
> Improve staff and clinician responsiveness
> Reduce proportion of lost calls
> Reduce overall infrastructure cost
> Acquire new telephony functionality by aligning technology with organizational needs

Benefits

> Robust remote access security
> Urgent calls streamed to live responders instead of voicemail
> Full integration with SMIA business applications
> Rapid return on investment

Alcatel-Lucent Solutions

> Alcatel-Lucent OmniPCX Office communications server
> Alcatel-Lucent OmniStack LS 6850 switch
> Alcatel-Lucent OmniStack LS 6224 switches
> 147 Alcatel-Lucent IP Touch phones
> connected to a single switchboard for the entire organization

Alcatel-Lucent Products Deployed

> OmniPCX Office
>  OmniStack 6850
>  OmniStack 6200