Sussex NHS Trust offers ‘pop-up’ clinics and video conferencing


At a glance:
  • South London Commissioning Support Unit using Alcatel-Lucent Enterprise WLAN solution to deliver an end-to-end Wi-Fi solution across hundreds of NHS sites within Sussex
  • Enables any healthcare worker to connect to the wireless from any healthcare building across the region, or from their home via Remote Access Points

Sussex NHS Trust logo

Alcatel-Lucent Enterprise today announced that it is supporting Sussex IT Services, part of the South London Commissioning Support Unit (SLCSU), the body responsible for IT and business support services for the NHS Trust in Sussex, to provide a shared, fully-managed wireless service across NHS services within Sussex. Working with partner Khipu Networks, the new Wi-Fi solution is enabling enhanced collaboration across the Trust, GP surgeries and Clinical Commissioning Groups (CCGs) across the region, and is saving clinical time through the use of remote and 'pop-up' clinics.

The new solution – which supports over 30,000 users via 2,500 access points across three acute health trusts, one mental health trust, 220 GP surgeries and five CCGs – enables any healthcare worker in the region to connect to the Wi-Fi via any device to access appropriate information, applications and resources from any NHS location within the county. The three acute health trusts have started to use the wireless technology to enable advanced teleconferencing facilities, allowing on-call doctors to talk to a patient in the hospital without being there in person, making out-of-hours appointments much more efficient. The wireless solution is also enabling pop-up clinics to become more common across the county.

A long-term customer of Alcatel-Lucent, the SLCSU selected the Alcatel-Lucent 'best-of-breed' technology based on its flexibility and scalability, and is looking to extend current capabilities to include guest wireless access in the future.

Khipu Networks is a certified Alcatel-Lucent premium partner, and was previously awarded “Partner of the year” for its wired and wireless networks across the UK and Ireland in 2012. Founded in 2005, Khipu specialises in a wide range of network, wireless and security solutions across multiple sectors.


Andy Bissenden, Head of Service, South London Commissioning Support Unit  --  “We are increasingly seeing everything going wireless in the NHS – with the introduction of more and more mobile devices being deployed, there is a huge requirement for adequate Wi-Fi to be in place. Our solution provides a more efficient method of communication and information sharing between departments, consultants and specialists, allowing the NHS more time to devote to caring for patients. We are proud to be able to support such innovation in healthcare and are excited to see the technology progress as we continue to expand this offering.”

Peter Tebbutt, Country Leader, UK&I, Alcatel-Lucent Enterprise -- "We are delighted that Alcatel-Lucent technology is used as part of this project which unites thousands of healthcare users across the county of Sussex. This project underlines the strength of our portfolio of solutions for the healthcare industry and we recognise that efficiency in communication and information sharing is vital for modern healthcare services to operate successfully and we are working together for the quality of care for patients.”

Matt Ashman, Sales Director, Khipu -- “This project has proved to deliver on the requirements which we are increasingly seeing within the NHS in the UK. Wireless networking is a mission-critical necessity that our hospital customers are using for a number of requirements such as clinical applications and unified communications. We are proud to be involved in such an innovative, forward-looking initiative and look forward to working with the SLCSU to develop this even further in the future.”