At a glance:
ALE, operating under the Alcatel-Lucent Enterprise brand, has announced that its premium partner, Sunrise, is the first company to launch the Alcatel-Lucent OpenTouch® Enterprise Cloud (OTEC) to the Swiss market. The new Sunrise offering delivers Unified Communications as a Service (UCaaS) through a variable consumption-based model, and the company will initially focus on providing a low-cost-to-market solution for mid-market enterprise customers. The solution offers secure, always-on Unified Communications that delivers collaborative tools including instant messaging, voice, video and content sharing to boost productivity and maximize business responsiveness.
The OTEC solution has been designed to work seamlessly alongside existing traditional telephony technology and enables organizations to evolve to a modern communications platform at their own pace and grow a communication and collaboration capability that directly meets their business requirements. The flexible ‘consumption-based’ licensing model makes it easy to scale up or down depending on changing requirements.
Designed primarily for MLE customers with 150+ users, OTEC will provide Sunrise with a path to develop new offerings to meet the needs of different market segments and vertical industries. This is possible as OTEC is a fully flexible cloud solution that enables Sunrise and its reseller partners to build offerings for customers from a differentiated range of communication services based on UCaaS modular building blocks and flexible licensing models.
Markus Naef, Chief Commercial Officer Business, Sunrise
“The new OTEC solution caters perfectly for those mid-market organizations that are looking to move to the cloud in a manageable, modular and secure way. Because Alcatel-Lucent Enterprise technology allows us to implement a mixed cloud and telephony solution, we can provide our customers with a strategic first step on the way to adopting cloud with minimum risk, and offer the scope to develop their UC&C capability as they grow.”
Laurent Moureu, Country Manager, ALE Switzerland GmbH
“The launch of OpenTouch Enterprise Cloud is a response to those mid-market companies that are looking for the same sophisticated communications capabilities that have, until now, only been affordable for large corporations. We will be offering tailored solutions for vertical markets, such as the hospitality sector, which has previously been an under-served market in Switzerland in terms of flexible cloud services and has lagged behind in the adoption of modern Unified Communications. The solution is ideal for businesses looking to move from a Capex model to the more attractive Opex model.””
Our company is a leading provider of enterprise communications solutions and services, from the office to the cloud, marketed under the Alcatel-Lucent Enterprise brand. Building on our established heritage of innovation and entrepreneurial spirit, we operate globally with 2700+ employees in 100+ countries worldwide, with headquarters near Paris, France.
With communications, networking, and cloud solutions for business of all sizes, our team of technology experts, service professionals, and 2900+ partners serve more than 830,000 customers worldwide, tailoring and adapting our solutions and services to local requirements. This provides tangible business outcomes through personalised connected experiences for customers and end users.