Intercoil new ALE data network speeds access to applications


Intercoil customer logo
News from Gitex 2015 Dubai

Intercoil, a Dubai-based global manufacturer, distributor and retailer of high quality orthopaedic mattresses, recently chose Burak Systems to implement an Alcatel-Lucent Enterprise data network solution that enables the company to provide a better employee and customer experience with greater network capacity and performance.

Intercoil has two state-of-the art manufacturing facilities in the United Arab Emerates (UAE) with over 500 employees accessing the network at the same time. Intercoil recognized the need to increase its networking capabilities to allow employees’ speedier access to its enterprise applications. Burak integrated the Alcatel-Lucent Enterprise solution with the existing infrastructure made up of a variety of network products, to achieve a highly scalable network that can grow as the business scales new heights.

Designed to offer an enhanced experience, the Alcatel-Lucent Enterprise solution, comprising of the Alcatel-Lucent OmniSwitch® portfolio, met all of Intercoil’s rigorous configuration requirements, from having a strong business case with its low Total Cost of Ownership (TCO) to the unique set of features of the portfolio, such as a single operating system across all networking products and easy software-based upgrades. Additionally, the new network infrastructure’s low carbon footprint and low power consumption profile will reduce Intercoil’s operational expenditure.


Tom Joseph, IT Manager, Intercoil said: “Technology is a competitive advantage in the hyper competitive and constantly evolving retail industry. We sought out solutions that scale, easily adapt to our application environments and offer a rapid return on investment. With Burak and the Alcatel-Lucent Enterprise solutions, we found the elements needed to meet all of our expectations. This includes not only an enhanced user experience but also a reliable and cost-effective solution for our three person IT Team.”

Baher Ezzat, Regional Director Middle East, ALE said: “Customers depend on Alcatel-Lucent Enterprise for our innovative network portfolio for its scalability and resiliency. Intercoil selected ALE because of the feature rich solutions that not only met Intercoil’s current needs but also will cost-effectively match Intercoil’s business growth stride for stride.”

Mohamed Ikram, Director, Burak Systems said: “We recommended the ALE solution to Intercoil because of the demonstrated product leadership, ease of installation and support. We believe our relationship will continue to grow as ALE is a “true” channel oriented champion.”