8 Years in "Leaders" Quadrant for Corporate Telephony


OpenTouch Conversation 2.0

Alcatel-Lucent Enterprise today announced it has been placed as a “Leader” in the Gartner, Inc. “Magic Quadrant for Corporate Telephony” published October 21, 2014 authored by Sorell Slaymaker and Steve Blood. The annual report reviews corporate technology vendors worldwide that design, manufacture and distribute on-premises corporate telephony solutions for 1,000 or more users, with its evaluating those vendors based on “Ability to Execute” and “Completeness of Vision.”

According to the report, “Leaders are high-viability vendors with broad portfolios, significant market shares, broad geographic coverage, a clear vision of how telephony needs will evolve and a proven track record for delivering telephony solutions. They are well-positioned with their current product portfolio and likely to continue delivering leading products. Leaders do not necessarily offer a best-of-breed solution for every customer requirement. However, overall, their products are strong and often have some exceptional capabilities. These vendors provide solutions that present relatively low risk for enterprise use.”

For the eighth consecutive year, Alcatel-Lucent Enterprise has been placed as a “Leader” in the global report.

Alcatel-Lucent Enterprise’s telephony-based solutions provide enterprises flexible architecture for on-premises-based perpetual license or in a scalable, hosted and cloud-based utility model from selected service providers and channel partners.  These business models deliver a clear migration path to next-generation Unified Communications with OpenTouch.

The software-based solution from Alcatel-Lucent Enterprise is optimized to run on virtualized servers, with high availability across the broader data center network, simplifying deployment schemes, reducing the technology footprint and optimizing maintenance and management operations. It helps IT teams save on time and control investment, removing the burden of managing proprietary hardware.

With the OpenTouch™ solution, Alcatel-Lucent Enterprise is committed to delivering productivity collaboration features to businesses in a timely manner: Employees can collaborate widely beyond the borders of the enterprise, leveraging the capacity of user applications to integrate with office productivity suites and interoperate with collaboration applications from other vendors.

Gartner is one of the world’s leading research and analysis companies. The Magic Quadrant reports are a culmination of research in a specific market, giving a wide-angle view of the relative positions of the market's competitors. They provide visual summaries and in-depth analyses of the direction and maturity of markets and their vendors and how well technology providers are executing against their stated vision. More information about the Magic Quadrants can be found here: http://www.gartner.com/technology/research/methodologies/research_mq.jsp

About the Magic Quadrant   
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Eric Penisson, General Manager, Communications business at Alcatel-Lucent Enterprise
“We believe assuring businesses have a wide range of features and options for their communications needs, while offering a competitive total cost of ownership is among the reasons Alcatel-Lucent Enterprise retains our position in the Leaders quadrant of the Gartner Magic Quadrant for Corporate Telephony.

We recognize an increasing number of IT decision makers are evaluating the potential value of cloud telephony in an enterprise communications strategy as more flexible models for cloud delivery become available. The OmniPCX Enterprise is a fully virtualized solution that adapts to any transformation scenario, including private or hybrid cloud deployment schemes, while offering productivity tools to suite employees’ new working styles.”